Services
Assistance is available for walk-up requests.
We regret that we cannot provide tech help over the phone at this time.
Software
Microsoft Office (Win/Mac)
- Word
- Excel
- PowerPoint
- Access
- Publisher
- OneNote
- Outlook
- Skype
Adobe Products
- Photoshop
- Illustrator
- After Effects
- InDesign
- Premiere Pro
Google Apps
- Google Docs, Sheets, Slides
- Drive
- Sites setup
Apple Apps
- Pages, Numbers, Keynote
- Preview (pdf merging, deleting)
- iMovie, Final Cut Pro
Hardware
- Driver updates
- Wireless connection troubleshooting
- User profile/docs backup/restore
- Recover files from failed hard drive
- BIOS diagnosis
- General hardware issue consulting
Operating System (OS)
- Virus/Malware diagnosis/removal
- Safe mode analysis
- File recovery
- Installation (must have license for software)
- Virtual Machine setup
- Restoring/customizing settings
- General OS troubleshooting
Printing/Copying/Scanning
- wēpa printing
- wēpa app install and troubleshooting
- Help with copiers and copy scanners
- Assistance with microforms scanning (ScanPro 3000)
Network, ID and Account
- Network account setup
- Mobile email setup
- OU campus network registration of mobile devices
Assistive Software
- Dragon Naturally Speaking
- Kurzweil 3000 (text to speech software)
- JAWS (screen-reading software)
- ZoomText (screen-enlarging software)
- Inspiration (visual mapping, outlining and writing software)