I need help from a live person!
We can help. Get in touch with a reference librarian through
phone or email reference at Ask
A Librarian. Need
materials renewed, mailed to you, etc? Check with Circulation & Access
Can I check out (or renew) books from the Kresge
Yes. You have the same library privileges as on-campus
students, plus some they don't, like the ability to have
materials mailed to your home (see next entry). But, you
will need to have an activated library account to use any
of our library services.
How Do I get a library card/library account?
To activate your library account, call or email the Circulation
card is your
Grizzly Card (ID). However, if you do not yet have a ID
card, the library will assign you a library card number
to use in place of your Grizzly card.
If you happen to be on campus doing research, consider stopping
by the ID
Card Office and getting an OU ID made.
You can use this ID (a Grizzly card) to get 25 free printouts
per semester from the Kresge Library (and other computer
Can you send books and other materials to me?
Distance education students need to
register in ILLiad (a
service provided by the Interlibrary
Loan Department) as either Distance Education Undergraduate
Student or Distance Education Graduate Student.
Using ILLiad, students can request that materials held at
Kresge Library be sent to them using the options under the "Request
Books and Articles OWNED by Oakland University" heading
. Additionally, materials that are not available at Kresge
Library can be acquired and sent to students by using ILLiad and
the options provided under the heading "Request Books
and Articles NOT OWNED by Oakland University". Please
note, however, that any student taking classes on campus may
not have items mailed to them. This service
is exclusively reserved for distance education students.
My professor told me they put something on "Reserve". What
does that mean?
Electronic Reserves are materials that have been placed into
the "reserves" section of the
Library Catalog. Go to the library catalog and select the "Reserves"
tab, or use this direct link to Reserves. Then, simply
input as much information as you have on hand (course # is
usually enough, but if more than one professor is teaching
the course, you may see his/her reserves, as well as your
own instructor's). You will be required to log into Voyager
to view this material. The first time you do so, the system
will then take you back to the list of course materials for
the class, at which point any link you follow will open the
selected material as an Adobe Acrobat PDF. You'll need a
fairly recent version of the Adobe
Acrobat Reader to view
I'm being asked to log in when
I try to find articles. What do I do?
You're likely being asked to log in to our proxy server for
Kresge Library Database Access (Find
out why you need to log in to the proxy server). If you
can't seem to get in, contact Eric Condic 248-370-2467 or
email@example.com or Ask
a Librarian for help.
How do I get a library card or Spirit/Grizzly ID card?
Ideally, you would stop by the Spirit card office when you
are on campus and get an ID (Grizzly) card made and then
bring that card to the circulation desk. However, the Spirit
Card Office is generally only open during business hours,
M-F, posing a particular challenge to distance education
students. Our circulation staff realizes this and will help
you set up a library account over the phone. Call them at
(248)370-4425 and tell them you are a distance education student
who needs to activate your library account. There are several
other Oakland University accounts you may also want to take
the time to activate, like your OU webmail account, and your
ILLiad interlibrary loan account, and these accounts can
online! See our Student
Guide for OU Accounts for instructions
on setting these up.
I'm trying to get an item sent to me and am being told I
need to use my OUCA email account. I don't have one (or don't
remember it). What do I do?
See our page on Oakland
University Computer Accounts.
Oakland University, Kresge Library
2200 N Squirrel Rd., Rochester, MI 48309
(248) 370 - 4426