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Procedure for Missing Journal Issues

Keep incomplete volumes in the Current Journal's Room until missing issue is found or three months have passed.

Month 1

Step 1: Enter missing issue's title, volume, number, year, month, and/or day into two separate excel spreadsheet files; Missing Journal Spreadsheet and Upgrade Missing Journal Spreadsheet. The Missing Journal Spreadsheet contains all journal issues currently missing from the library. The Upgrade Missing Journal Spreadsheet is used to keep track of the process of locating missing issues. Record the date the missing journal issue was entered in both spreadsheets.

Step 2: Claim issue through Voyager's Serials Check-in Record. Enter the date the claim was made in the Upgrade Missing Journal Spreadsheet. If the missing issue was previously claimed by the Voyager system enter the date of the claim in the Upgrade Missing Journal Spreadsheet.

Step 3: Search for missing issue in EBSCO's Missing Copy Bank the same day as the claim is made. EBSCO's Missing Copy Bank contains a list of current back issues available free of charge to EBSCO customers. Record the date that this step was performed in the Upgrade Missing Journal Spreadsheet.

If missing issue is received from either the publisher or EBSCO's Missing Copy Bank, record the date received in the Upgrade Missing Journal Spreadsheet. Delete missing journal issue from the Missing Journal Spreadsheet.

If publisher can't provide a replacement, or if a copy can't be found in EBSCO's Missing Copy Bank, proceed to step 4.

Month 2

Step 4: Search Backserv for available serial issues. Backserv is a list devoted exclusively to the informal exchange of serial back issues among libraries. This needs to be done several times since new listings are posted daily. Record the date(s) that the search was made in the Upgrade Missing Journal Spreadsheet.

If the missing issue is received from Backserv record the date the issue was received in the Upgrade Missing Journal Spreadsheet. Delete missing journal issue from the Missing Journal Spreadsheet.

If missing issue can't be provided by the Publisher, EBSCO's Missing Copy Bank, or Backserv, proceed to step 5.

Month 3

Step 5: Request missing issue(s) from USBE (United States Book Exchange). USBE is an organization that supplies back issues of serials for a fee. Record the date the request was made in the Upgrade Missing Journal Spreadsheet. Try to request several missing issues at once since cost of shipping is steep.

If missing journal issue is received from USBE, record the date the issue was received on the Upgrade Missing Journal Spreadsheet. Delete the missing journal issue from the Missing Journal Spreadsheet.

If the missing issue can't be supplied by USBE proceed to step 6.

Month 3+

Step 6: Bind volume incomplete when locating missing issue was unsuccessful. Pull incomplete volume from the Current Journal's Room. Incomplete volume will be sent to the bindery with special instructions to affix a missing note on the spine label. Enter the date the incomplete volume was sent to bindery on the Upgrade Missing Journal Spreadsheet.

Step 7: Bindery tickets are printed and given to the Catalogers. Bindery tickets contain bindery instructions for each journal title sent to the bindery. Special notes are printed on the tickets to notify the catalogers which volumes are bound incomplete. Catalogers then create an item record for the incomplete volume indicating what issues are missing. Catalogers also create a public note on the mfhd . This note will appear in OPAC to inform patrons that a particular volume is incomplete.

Step 8: When the incomplete volume returns from bindery enter the return date on the Upgrade Missing Journal Spreadsheet.

***When a missing issue is found after the incomplete volume has been bound, rebind volume to include the missing issue.

Don't delete missing journal issue from the Missing Journal Spreadsheet until the issue is received. Missing issues listed in the Upgrade Missing Journal Spreadsheet won't be deleted even though missing issue was received. The information is saved for future references.

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Procedure for Missing Journals author: Barbara Shipman


Created on 12/12/06 by Jerri Swinehart / Last updated on 2/4/13 by Jerri Swinehart
Oakland University

Oakland University, Kresge Library
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